Jonalyn Sanchez
Support Manager
Jonalyn has been a versatile professional in the fields of project management and off-site SEO management for almost a decade.
Throughout her tenure, she has actively engaged in numerous SEO projects, overseeing support and consistently achieving outstanding outcomes.
Her work focus includes:
Support Handling
One of Jonalyn’s defining strengths is her ability to handle support with professionalism and empathy. She often serves as a primary point of contact.
Her support style is proactive rather than reactive; she works to prevent issues before they arise by maintaining transparency and clear documentation.
Project Onboarding
Jonalyn plays a key role in onboarding new projects, helping set the foundation for successful long-term outcomes. She understands that a smooth onboarding experience is essential for building trust and momentum. She ensures that projects begin with structure and clarity.
Directory Listings and Citation Building
Directory listings and citation management have been central to Jonalyn’s work for many years. She brings a methodical, detail-oriented approach to this area, ensuring accuracy, consistency, and compliance across platforms. This includes creating new listings, updating existing information, and auditing citations to identify and resolve discrepancies.
Personal Support
In addition to her technical responsibilities, Jonalyn acts as a personal support person for the team. This role reflects her belief that successful projects are built on strong relationships as much as sound processes. She takes pride in being approachable, responsive, and dependable—someone her team can rely on.
A Commitment to Excellence
With nearly a decade of experience behind her, Jonalyn continues to approach her work with curiosity and dedication. She values continuous improvement and remains open to new tools, processes, and best practices that enhance efficiency and results.
Rather than relying solely on past experience, she actively seeks ways to refine workflows and deliver better outcomes.
